Shenzhen Shinho Electronic Technology Co., Limited
|Main Market||North America, South America, Western Europe, Eastern Europe, Eastern Asia, Southeast Asia, Middle East, Africa, Oceania, Worldwide|
|Business Type||Manufacturer, Exporter|
|Export p.c||80% - 90%|
Shenzhen Shinho Electronic Technology Co., Ltd is a leading provider of visual and interactive application solutions. We specialize in the design, development, manufacturing and marketing of Touchscreen Monitors and Panel PCs. Through many years of accumulation , our products and services extended gradually from initial industrial automation to commercial smart terminals, intelligent devices, human-machine interface etc.
Our main products include lcd touchscreen monitor , open frame lcd monitor , waterproof high brightness monitor , industrial panel PC , embedded touch panel PC, full IP65 panel PC , industrial tablet PC, self service KIOSK, advertising display etc. We provide our products and services on a worldwide basis, our products are widely used in Automation, SCADA , KIOSK , ATM, POS , Transportation, Medical, Gaming , Oil Gas & Energy , Military etc.
Our factory have advanced production equipment , professional R&D team and strong manufacturing capacity, and engineers and technicians account for the entire staff of 10%, to provide omnibearing service, professional technical support and prime quality products. OEM & ODM is warmly welcomed, customization is our specialty, provide fast and cost-effective sample, and support both small order and mass customization.
Our company have passed the ISO9001:2008 quality system authentication, all products receive CE, FCC, ROHS certifications, every product is checked at least 5 times before delivery, quality control chain from material incoming inspection through production to after-sales analysis, with excellent service and reliable quality , we have gained more and more trust and support from our client and friend of home and aboard. Sincerely hope to cooperate with you !
We began as most companies do, with an idea. Since the mid 90s of last century, Chinese industry has been growing rapidly, there is a great demand for industrial computer for factory automation . Different with personal computer, the requirements of industrial computer is diversified and each requirement doesn’t demand a big quantity. Industrial computer producers don’t like this, they like mass production and sell their standard models. The founders of SHINHO want to create a special factory , which is flexible , efficient, tailored, to produce customized products to meet customers’ diversified requirements.
In the beginning of the startup, the going was a bit rough, we integrated the resources and technologies to make customized industrial panel PCs and touch screen monitors for our customers . More and more experienced engineers and technicians joined us , that gave us the great strength for supplying custom solution to meet any requirements of our customers . Through many years of accumulation , our products and services extended gradually from initial industrial automation to commercial smart terminals, intelligent devices, human-machine interface etc. Now we have wide range of products , but always , our core value is customization.
Market demand and customer needs would push our development into new realms of possibility, we will consistently adhere to customization . From hardware to software , from specific project to overall solution , our professional , flexible, advanced manufacturing capability will make your product idea to a reality.
The principle of our service team is "Customer-Centric". Any feedback from the customers will be regarded as the important and urgent task, our well-trained service staff will handle it in the first place. We will be at your service all the time from pre-sale to after-sale, customer’s satisfaction is our highest honor.
After sale service
1. We offer a life-long maintenance that is free in the first year.
2. In the first year after you received the products , if there is quality problem happening to the products,
pls send us the pictures or video to showing the fault phenomenon, so can help
our technicians to analyze the cause of problem, then we will send you the necessary spare parts
and teach you how to repair it, free of charge.
3.If we can't find out the cause of failure, you can return the defective product to us,
we will repair it and resend it to you in one week. If the defective product can't be
repaired, we will send you a new one for replacement, free of charge.
4. Please note that man-made damage is out the scope of free warranty.
5. After the first year of free warranty, we will charge you the factory cost for the
replaced accessories, free for maintenance.
6. If your order comes to a certain quantity, we will provide you some spare units,
for replacing the defective product. The number of spare units depends on the
quantity of your order and the model of the products.
7. Pls feel free to contact our customer service team via Service hotlike :+86-0755-36921825 or email: email@example.com After receipt of your complaint feedback, we will appoint the qualified person to contact you within 12 hours and solve your complaint.