Processor: The Intel Core i7-1265U is a 12th gen mobile processor with hybrid architecture (P-cores and E-cores), offering good performance while maintaining low power consumption

Memory: Support for up to 64GB DDR5 RAM provides plenty of headroom for demanding applications

Serial Connectivity: 6 COM ports with RS485/RS442 support makes this ideal for industrial automation, where serial communication with legacy equipment is common

Network: 4 Gigabit Ethernet ports suggest use cases requiring network redundancy, load balancing, or multi-network connectivity

USB: 10 USB ports offer extensive peripheral connectivity

Reliability Features: Watchdog timer, one-key restore, and diskless boot capability indicate this is designed for mission-critical applications

Technical Parameters:

Model: SM10
PC
CPU	Intel® Core i5-4278U, 2 Cores, 4 Threads, Base 2.6GHz, Turbo 3.1GHz, Fanless
CPU Optional	Intel® Core i7-4578U, 2 Cores, 4 Threads, Base 3GHz, Turbo 3.5GHz, Fanless
CPU Optional	Intel® Core i3-6157U, 2 Cores, 4 Threads, Base 2.4GHz, Turbo 3.0GHz, Fanless
CPU Optional	Intel® Core i5-7287U/7267U, 2 Cores, 4 Threads, Base 2.3GHz, Turbo 3.6GHz, Fanless
CPU Optional	Intel® Core i7-7560U, 2 Cores, 4 Threads, Base 2.7GHz, Turbo 3.5GHz, Fanless
CPU Optional	Intel® Core i5-8259U/8350U, 4 Cores, 8 Threads, Base 2.6GHz, Turbo 4.2GHz, Fanless
CPU Optional	Intel® Core i7-8560U/8569U, 4 Cores, 8 Threads, Base 2.8GHz, Turbo 4.7GHz, Fanless
CPU Optional	Intel® Core i5-10210U/10310I, 4 Cores, 8 Threads, Base 1.6GHz, Turbo 4.2GHz, Fanless
CPU Optional	Intel® Core i7-10610U10810U, 6 Cores, 12 Threads, Base 1.1GHz, Turbo 4.7GHz, Fanless
CPU Optional	Intel® Core i5-1135G7, 4 Cores, 8 Threads, Base 2.4GHz, Turbo 4.2GHz, Fanless
CPU Optional	Intel® Core i7-1165G7/1185G7/1195G7, 4 Cores, 8 Threads, Base 2.8GHz, Turbo 4.7GHz, Fanless
CPU Optional	Intel® Core i5-1235U/1245U, 10 Cores(Performance-core 2, Efficient-core 8), 12 Threads, Turbo frequency 4.4 GHz, Fanless
CPU Optional	Intel® Core i7-1265U/1255U, 10 Cores(Performance-core 2, Efficient-core 8), 12 Threads, Turbo frequency 5.0 GHz, Fanless
CPU Optional	Intel® Core i5-1335U, 10 Cores(Performance-core 2, Efficient-core 8), 12 Threads, Turbo frequency 4.4 GHz, Fanless
CPU Optional	Intel® Core i7-1355U, 10 Cores(Performance-core 2, Efficient-core 8), 12 Threads, Turbo frequency 5.0 GHz, Fanless
CPU Optional	Intel® Core i7-1370P, 10 Cores(Performance-core 2, Efficient-core 8), 12 Threads, Turbo frequency 5.0 GHz, Fanless
Memory	4gen/5gen 1xDDR3L SODIMM, Max 8G 6/7 gen 1xDDR4 SODIMM, Max 16G 8/10/11gen 2xDDR4 SODIMM, Max 64G 12/13gen 2xDDR5 SODIMM, Max 64G
Storage	1x MSATA 1x M.2 NVME 2280(6/7/8/10/11/12/13gen) 1x 2.5 inch SATA
Display	1x HDMI, 1x VGA
Network	2 x GbE RJ45 Intel i211/i210//i229(4 x GbE RJ45 Intel i211/i210//i229)
I/O	4x USB3.0/3.2, 6x USB2.0, 6x DB9 COM(COM1-COM4 Suports RS232/RS485/RS422, COM5 COM6 supports RS232), 1x HDMI, 1x VGA, 1x PS2 (Keyboard and mouse in one), 14x GPIO(7 input, 7 output), 1x Power Button,1x Reset Button,1x Clear CMOS Button, 1x 3pin Power phoenix,Support: 9-36V DC, 1x 3.5mm Jack, 1x Mic in, 1x ATX/AT, 2x Antenna port, for WIFI/3G/4G, 4xLAN(2 x Intel i211,2 x Intel i255V)
Expansion Slot	1x Mini-PCIe half card, support WIFI Bluetooth 1x Mini-PCIe full card (with SIM card holder), support 3G/4G module, WIFI Bluetooth 1x Expand IO, support LPC, USB, PCIE
BIOS	AMI EFI BIOS
WDT	Support hardware reset (256 level, 0-255 sec)
Operation System	Windows® 7/8/10/11, WES 7/10, LINUX
Power Supply
External Power Supply	AC 100 - 240V
Working voltage	DC 9-36V
Power consumption	≤20W
Enclosure
Material	Aluminum Alloy
Color	Black
Operating Environment
Temperature Range	Operating: -20 to 60°C, Storage: -30 to 70°C, surface air flow
Relative humidity	10%~95% , non-condensing
Packing Details
Net weight	2.2 kg
Gross weight	3.5 kg
Product Dimension	249 x 150 x 86 mm
Packing size	302012cm
Accessories	Power adapter, Driver CD, 2.5-inch hard drive bracket, Screws
Other
Mounting (options)	Wall mounting
Mounting (options)	Embedded mount
Warranty	2 years warranty

Support and Services:

1. Warranty & Hardware Support
Extended Warranty Options

On-Site or RMA Repair

Spare Parts Availability

Watchdog Timer Support

2. Software & Driver Support
OS Compatibility (Windows 10/11 IoT, Linux, real-time OS options)

Long-Term Driver Updates

BIOS/Firmware Updates

PXE Boot Configuration Assistance

3. Customization & Integration Services
Additional I/O Ports

Expanded Networking

Ruggedization Upgrades

Custom OS Images

4. Remote Management & Monitoring
IPMI/iKVM Support

SNMP Monitoring

Cloud-Based Device Management

5. Industrial-Grade Services
Conformal Coating

Washdown Certification

Extended Temperature Operation

Certifications

6. Vendor-Specific Support
OEM/ODM Services

Technical Documentation

Training & Onboarding

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